D-Bone
Dec 7th '06, 02:29 PM
The Washington State Attorney General's office has announced a $1 million settlement in the state's first anti-spyware case. Using a new spyware law, Attorney General Rob McKenna went after Secure Computer earlier this year, charging that their "Spyware Cleaner" product had, well, a couple of flaws: it didn't work well, it deleted a user's Hosts file after installation, and it tried to convince users to "upgrade" to another program that did essentially the same thing.
But it was the way that Spyware Cleaner was marketed that attracted the Attorney General's attention in the first place. The company allegedly spammed users to advertise its product, included deceptive subject lines, failed to include an opt-out mechanism, and suggested that the product was "discounted" for a "limited time," when in reality it was always available for the same price.
The dubious marketing tactics did not end there. Secure Computer also sold its product using pop-up ads which warned users that their computers might be infected with spyware, and it offered them a free system scan. The results of the scan were invariably positive. "Our investigation found that this so-called free scan always detected spyware, even on a clean computer," said Senior Counsel Paula Selis, who led the state investigation. "In order to remove this falsely detected spyware, users were instructed to pay $49.95 for the full version of Spyware Cleaner." It is illegal under Washington law to "induce a computer user to download software by falsely claiming the software is necessary for security purposes," she added.
Read More: http://arstechnica.com/news.ars/post/20061207-8373.html
But it was the way that Spyware Cleaner was marketed that attracted the Attorney General's attention in the first place. The company allegedly spammed users to advertise its product, included deceptive subject lines, failed to include an opt-out mechanism, and suggested that the product was "discounted" for a "limited time," when in reality it was always available for the same price.
The dubious marketing tactics did not end there. Secure Computer also sold its product using pop-up ads which warned users that their computers might be infected with spyware, and it offered them a free system scan. The results of the scan were invariably positive. "Our investigation found that this so-called free scan always detected spyware, even on a clean computer," said Senior Counsel Paula Selis, who led the state investigation. "In order to remove this falsely detected spyware, users were instructed to pay $49.95 for the full version of Spyware Cleaner." It is illegal under Washington law to "induce a computer user to download software by falsely claiming the software is necessary for security purposes," she added.
Read More: http://arstechnica.com/news.ars/post/20061207-8373.html